ZEN-POS Expense ("the Application", "the Platform", "we", "our", or "us") is operated and maintained by Craftcoders Innovation Private Limited, incorporated under the laws of India. This Privacy Policy informs users of our policies regarding the collection, use, disclosure, and protection of Personal Information when accessing our web application (https://expense.zenpos.in) and our associated Android mobile application.
We do not sell, rent, or trade your personal or financial data to any third parties or advertisers. Your financial records are strictly used to provide personal finance tracking and reporting functionality to you.
1. Information We Collect
To provide and maintain our personal financial bookkeeping services, we collect the following types of information:
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Personal Identification Details: When you register an account or sign in using Google SSO (Single Sign-On), we collect your name, email address, optional contact mobile number, and Google profile avatar image.
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Financial Records & Transactions: When you log your finances, we store your self-reported expense notes, income entries, categories, transaction modes (Cash, UPI, Bank Transfer, Card), transaction dates, and custom notes.
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Account & Ledger Information: We store account labels created by you (such as bank names, wallet names, partial account numbers, and IFSC codes) and the associated opening balances to compute running ledger balances and statements.
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Receipts & Invoices (Files): If you choose to attach receipt images or bills to expenses or incomes, these images are securely stored in our application server for your record-keeping.
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Device & Technical Telemetry: For security monitoring, unauthorized access prevention, and session maintenance, we record IP addresses, browser types, operating systems, device fingerprints, and authentication log timestamps.
2. How We Use Your Information
We use the collected information exclusively for the following purposes:
- To provide, operate, and maintain personal bookkeeping and financial ledger services.
- To compute real-time balance calculations, account-to-account transfers, and financial summaries.
- To generate exportable T-Format Income & Expenditure statements and Balance Sheets for your personal tax filing or Chartered Accountant (CA) preparation.
- To authenticate user sessions, allow login via email/password or Google Single Sign-In, and safeguard against brute-force account attacks.
- To send important service communications, security alerts, and customer support responses.
3. Google API Services & OAuth Compliance
ZEN-POS Expense allows users to register and sign in using Google Sign-In. Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We only access basic profile information (name, email address, and profile picture URL) necessary to authenticate your identity. We do not access Google Drive, Google Contacts, Google Calendar, or any other Google services.
4. Data Security & Storage
The security of your data is paramount to us:
- All communication between your device (browser or mobile app) and our servers is encrypted in transit using industry-standard HTTPS / Transport Layer Security (TLS) protocols.
- User passwords are hashed using robust cryptographic hashing algorithms (Bcrypt) before storage and cannot be read in plaintext by our team.
- Database storage and application servers are hosted in restricted-access environments protected by firewalls and strict access credentials.
5. Third-Party Disclosures
We do not sell, publish, or share your financial transactions, receipts, or account ledgers with data brokers, marketing agencies, or advertising platforms. Data is only accessible to:
- Cloud Infrastructure Providers: Secure hosting and database infrastructure suppliers operating under strict confidentiality and security agreements.
- Legal Requirements: If compelled by applicable law, court order, or governmental authorities to comply with legitimate legal processes.
6. Data Retention & Deletion Policy
You retain full ownership and control over your financial records:
- In-App Deletion: You can delete any individual expense, income record, receipt file, internal transfer, or account directly from within your dashboard at any time. Deleted records are immediately removed from your active ledgers.
- Account Deletion Request: If you wish to permanently delete your entire user account and all associated financial history from our database, you may submit a request by emailing us at sales@zenpos.in using your registered account email. All personal profile records, transactions, bills, and account data will be permanently wiped within 7 business days.
7. Children's Privacy
ZEN-POS Expense is intended exclusively for individuals aged 18 and older who manage personal, business, or household finances. We do not knowingly collect personal identifiable information from children under the age of 18.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory updates. We will notify users of any material changes by posting the new policy on this page with an updated "Last Updated" date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact our data protection team at: